EUROCOPTER (SOUTHERN AFRICA) QUALITY POLICY
EUROCOPTER SOUTHERN AFRICA (pty) ltd through its executive management, operational management and staff is committed to the effective deployment and continuous improvement of a customer focused quality management system compliant with the highest aeronautical standards and ISO 9001:2000 requirements.
The Quality Policy of EUROCOPTER in SOUTHERN AFRICA is aiming at:
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Excellence in customer service delivered by a team of qualified, skilled, dedicated and safety minded specialists;
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Sustainability through a customer and results driven team culture;
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Accountability and integrity in honouring our commitments to economically produce accurate results;
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Leadership as the principal provider of helicopters and support services in our territory. VISION
To be recognized as the market leader and the industry reference in customer service.
MISSION
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To satisfy the operational requirements and exceed the expectations of our customers with the right products and appropriate services and,
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To assist all role-players associated with Eurocopter products to ensure safe flight operations and,
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To optimize our working environment to the benefit of our people’s individual development and Company growth and,
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To positively contribute to the social challenges in South Africa.
VALUES
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Reliability and Honouring One’s Commitments
Demonstrate tenacity to deliver on-time while ensuring the quality of your work
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Transparency & Integrity
Ensure openness and honesty in all areas of the business with a constructive attitude and appropriate communication.
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Team Spirit
Use team dynamics and diversity to accomplish projects and reach business goals.
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Courage and Facing Reality
Step out of your comfort zone, be aware of your fears and know how to overcome them.
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Innovation and Creativity
Introduce & apply new ideas and solutions in order to continuously improve business performance.
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