| Customer Satisfaction Survey 2008 |
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Eurocopter Southern Africa (Pty) Ltd
Eurocopter Southern Africa (Pty) Ltd, ESAL, would like to thank each and every customer who has actively participated in improving our level of support over the past two years. Your positive and constructive feedback is acknowledged and the results of our combined success are evident in ESAL’s improved customer satisfaction score for 2008.
Taking into consideration your comments and needs expressed in the 2008 survey, we have further adapted our organization to your requirements. At present, a dedicated team of Customer Support specialists, managed by your personal Customer Relationship Manager, takes care of your specific and individual needs. Additionally, to provide all operators with easy access to Eurocopter’s technical expertise, we have reinforced our engineers’ training and their on-field availability while reducing costs.
Our achievements are not at the end of the road. ESAL relies on your continuous participation to further improve our services.
Please click here to download our 2008 Survey Results >>
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